Guides

complaints letter doctor
NHS complaints: local investigation and resolution

8 April 2022

Local resolution is the first stage in the NHS complaints procedure. Here's what you need to know.

importance of raising concerns
Introduction to clinical negligence

4 April 2022

How we can help if you're facing allegations of clinical negligence.

Doctor explaining to junior colleague
Planning staff inductions: advice for practice managers

25 March 2022

Helping new staff settle in with an effective and structured induction programme.

Children whose parents are separated
Avoiding missed diagnosis of child brain tumours

16 March 2022

The presenting symptoms of a brain tumour in a child may be very non-specific, making diagnosis difficult for doctors.

Man holding mobile phone
GDPR: data subjects' rights

7 March 2022

GDPR makes data subjects' rights explicit. Your obligations to data subjects are summarised in the following eight rights.

team staff grievance
Dealing with staff grievances

28 February 2022

If a staff member comes to you with a grievance, act promptly and follow these steps.

Stethoscope and a syringe
Prescribing

22 February 2022

Your prescribing duties at a glance.

Decision making patient consent
Advance decisions

14 February 2022

What you need to know about advance decisions and GPs’ obligations.

Avoiding TB diagnosis delays - The MDU
Avoiding TB diagnosis delays

2 February 2022

GPs play an important role in spotting tuberculosis (TB) cases – and diagnosis delays are a concerning area.

man receiving botox treatment
Cosmetic procedures

17 January 2022

A quick guide to performing cosmetic procedures.