Member guide

Our member guide lets you know what you can expect from membership. It explains the benefits of membership but also covers some of the areas where we're unlikely to provide support.

It includes:

• Benefits of membership
• Areas where we offer guidance, support and defence
• What to do if you're worried about a complaint or facing an investigation
• The kind of complaints we can help with
• Professional indemnity
• How to report a claim
• When we're unlikely to provide support
• Working overseas
• Subscriptions, refunds and renewals

This guide applies to UK members.

You can read our member guide on the go in the MDU app. Download it now, free, on the App Store or Google Play.