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Patients become 'challenging' for a number of reasons. Here we advise on managing the patient while protecting yourself, staff and other patients.
How to minimise risk and avoid complaints when tracking results in GP practices and hospitals.
There are various ways for GPs to minimise the risk involved with out-of-hours consultations.
Professor Frank Smith of CORESS explains how the charity gives surgeons a new opportunity to share and learn from their experiences.
We expect them to be superhumans, but doctors can be deeply affected by adverse incidents - their wellbeing must not be forgotten.
The MDU has noticed an increase in notification of claims related to renal impairment alleged to be secondary to mesalazine prescribed for inflammatory bowel disease.
Patients travelling to malaria hotspots should be encouraged to seek early medical advice about preventative measures.
Glaucoma is a common and easily misdiagnosed condition, and poor standards of care can put both patients and doctors at risk. Prof. Peter Shah has been treating glaucoma patients for over 25 years and shares some of the lessons he has learned.
Healthcare is by nature an emotive profession, and it's unsurprising that disputes can arise between doctors, patients and others involved in patients' care. Oscar Mathew explains the process of mediation and offers some insight into how to resolve conflicts for the benefit of everyone involved.