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Patients become 'challenging' for a number of reasons. Here we advise on managing the patient while protecting yourself, staff and other patients.
How to minimise risk and avoid complaints when tracking results in GP practices and hospitals.
Computers can enhance healthcare interactions for both patients and clinicians, but they can also present challenges if not incorporated effectively.
There are various ways for GPs to minimise the risk involved with out-of-hours consultations.
How GPs can provide trustworthy advice to the media during the COVID-19 pandemic.
Keep yourself, your patients and colleagues safe by learning how to stay in control and defuse a tense situation.
Dr Johann Malawana of The Healthcare Leadership Academy explains the traits that make a great leader in medicine.
When mistakes happen in medicine, it's important to know how to respond – and how to learn from the incident for the future.