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Patients become 'challenging' for a number of reasons. Here we advise on managing the patient while protecting yourself, staff and other patients.
How to minimise risk and avoid complaints when tracking results in GP practices and hospitals.
There are various ways for GPs to minimise the risk involved with out-of-hours consultations.
We expect them to be superhumans, but doctors can be deeply affected by adverse incidents - their wellbeing must not be forgotten.
Patients travelling to malaria hotspots should be encouraged to seek early medical advice about preventative measures.
Keep yourself, your patients and colleagues safe by learning how to stay in control and defuse a tense situation.
When mistakes happen in medicine, it's important to know how to respond – and how to learn from the incident for the future.