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You are not obliged to accept the warning but there are important things to consider...
Yes, complaint procedures across the UK include timescales.
Do all complaints have to be recorded?
We share some fictitious critter-themed examples of doctors' Halloween dilemmas, based on cases notified by our members.
We look at the causes of complaints made by relatives and patients with Alzheimer’s disease.
Despite the allure of artificial intelligence to make everyday tasks easier, it's best to be cautious when considering its use in complaint responses.
How to integrate physician associates and anaesthetic associates safely and effectively into teams and manage medico-legal risks.
As one MDU member describes, when a single incident leads to multiple outcomes and investigations, it can be hard to see the light at the end of the tunnel without...
Make sure you have everything you need when providing medical cover at amateur and charity sporting competitions.