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29 March 2023
Doctors have a legal and ethical duty to keep all information relating to patients secure, and not to disclose any information to third parties without a patient's consent. If you fail to maintain confidentiality, a patient might be reluctant to reveal the private or sensitive information you need in order to treat them appropriately.
14 September 2022
This webinar provides a good introduction to the fundamentals of conflict resolution and considers the role of compassion when interacting with patients and colleagues.
21 January 2022
In partnership with the Medical Mediation Foundation, we consider ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.
2 November 2021
Learn about challenging patient interactions and get practical advice on how to issue warning letters, behaviour agreements and deal with unfair criticism on social media.
14 October 2021
At the MDU, we know how important reflection is after an adverse event. It can make huge difference to the outcome of a member's case.
7 July 2021
When you're the newest member of a team, it's good to know how to slot in seamlessly and make a positive contribution.
23 March 2021
We explore the GMC's guidance and how to apply the seven principles of decision-making and consent in everyday practice.
27 October 2020
We take you through the latest guidance, offer practical tips on delivering safe and effective remote consultations and discuss medico-legal considerations.
12 May 2020
We help you to understand when a death should be reported, how to write a report, your GMC obligations and what is required of you when appearing in court.
14 October 2015
When does a doctor need to report gunshot or knife wounds to the police? Dr Caroline Fryar offers advice.