Podcasts and videos

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Introduction to confidentiality webinar

29 March 2023

Doctors have a legal and ethical duty to keep all information relating to patients secure, and not to disclose any information to third parties without a patient's consent. If you fail to maintain confidentiality, a patient might be reluctant to reveal the private or sensitive information you need in order to treat them appropriately.

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Resolving conflict with compassion webinar

14 September 2022

This webinar provides a good introduction to the fundamentals of conflict resolution and considers the role of compassion when interacting with patients and colleagues.

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Introduction to conflict resolution webinar

21 January 2022

In partnership with the Medical Mediation Foundation, we consider ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.

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Handling challenging patient interactions effectively webinar

2 November 2021

Learn about challenging patient interactions and get practical advice on how to issue warning letters, behaviour agreements and deal with unfair criticism on social media.

Reflections
Learning from practice: the reflective process

14 October 2021

At the MDU, we know how important reflection is after an adverse event. It can make huge difference to the outcome of a member's case.

GPST3 prepping for practice webinar
GPST3 prepping for practice webinar

7 July 2021

When you're the newest member of a team, it's good to know how to slot in seamlessly and make a positive contribution.

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Decision-making and consent: guidance from the GMC webinar

23 March 2021

We explore the GMC's guidance and how to apply the seven principles of decision-making and consent in everyday practice.

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Remote consultations webinar

27 October 2020

We take you through the latest guidance, offer practical tips on delivering safe and effective remote consultations and discuss medico-legal considerations.

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Understanding coroners' investigations webinar

12 May 2020

We help you to understand when a death should be reported, how to write a report, your GMC obligations and what is required of you when appearing in court.

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Gunshot wounds and knife injury

14 October 2015

When does a doctor need to report gunshot or knife wounds to the police? Dr Caroline Fryar offers advice.